The Enugu Electricity Distribution Company PLC (EEDC) has said that all prepaid meters in its network would cease to accept credit tokens by 24th November 2024, unless they were upgraded.
Head, Corporate Communications, Emeka Ezeh, in a statement said the decision followed software upgrade that would be affecting all Standard Transfer Specification (STS) compliant prepaid meters across the globe.
According to him, the upgrade will be implemented through a special ‘reset token’ known as “Key Change Token” (KCT), which will be loaded on their meters, to have them upgraded.
“Customers of EEDC that are using prepaid meters are therefore advised to ensure that their meters are upgraded before the set date of 24th November 2024, to avoid losing them.
“The management of EEDC appeals to its customers to remain calm and not panic, as they will be notified of the process and modalities for the upgrade.
“For enquiries and further clarification, customers are to call: 084 700 100, SMS/Whatsapp: 0815 082 6060 or 0815 082 6061, or send email to: customerservice@enugudisco.com.”
